Contact
Contact Policy
At Wowbuy, we value clear communication and strive to provide excellent customer service. Please review our contact policy outlined below to ensure a smooth and efficient communication process:
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Contact Channels: We primarily communicate with our customers via email. For any inquiries, feedback, or assistance, please reach out to us at support@Teamwowbuy@gmail.com. We do not currently offer phone support or direct messaging through social media platforms.
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Response Time: We aim to respond to all inquiries within 24-48 hours during our business hours, which are [mention your business hours here]. Responses may be delayed during weekends and holidays.
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Information Needed: To assist you effectively, please provide relevant details in your email, such as your order number (if applicable), a clear description of the issue or question, and any relevant screenshots or attachments.
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Professional Conduct: We are committed to maintaining a respectful and professional tone in all our communications. We expect the same level of courtesy from our customers. Any abusive, offensive, or disrespectful language will not be tolerated and may result in the termination of communication.
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Privacy and Security: Your privacy and security are important to us. Please avoid sharing sensitive personal information, such as credit card details or passwords, via email. We will never request such information through email communication.
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Feedback and Suggestions: We welcome your feedback and suggestions to improve our products and services. If you have any comments or ideas you'd like to share, please feel free to email us at feedback@Teamwowbuy@gmail.com
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Legal Matters: For legal inquiries, including copyright issues, please contact our legal team at legal@Teamwowbuy@gmail.com
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Updates to Policy: We reserve the right to update our contact policy from time to time. Any changes will be reflected on this page.
Thank you for choosing Wowbuy. We appreciate your cooperation and understanding regarding our contact policy.